Suunto Technical Support

Frequently Asked Questions regarding the Suunto interface


This page contains the FAQ regarding the ChallengeRunner interface to Suunto

Question:
What is a Suunto activity tracker?
Answer:
Suunto creates activity tracking devices with apps available for iPhones and Android. Suunto trackers are worn or carried to record activities such as steps, active minutes, distance travelled, etc.
Question:
How does ChallengeRunner use Suunto trackers?
Answer:
The ChallengeRunner fitness challenge system is used by wellness administrators to create health and wellness challenges for clients or employees. By integrating with Suunto, ChallengeRunner allows admins to create fitness challenges where participant data is automatically collected.
Question:
How do I obtain a Suunto and it's smartphone App?
Answer:
A Suunto tracker can be purchased online or through many retailers. The smartphone App can be downloaded free-of-charge to your iPhone, Android, or Windows phone directly from their respective app stores.
Question:
How do I obtain a ChallengeRunner ID and Password?
Answer:
Once you have been invited to a fitness challenge, you are either assigned an ID and password by your administrator or must click on a link where you will create one.
Question:
How do I link ChallengeRunner to a Suunto tracker?
Answer:
ChallengeRunner must be authorized to collect data recorded by a Suunto tracker. To authorize ChallengeRunner, perform the following steps: (Note - You must already have a Suunto account to authorize ChallengeRunner)
  1. Log into ChallengeRunner using your ID and Password (See Above)
  2. Click the Profile menu option under your name in the upper right hand corner
  3. Select Suunto from the drop down box and click the Authorize link.
  4. A Suunto webpage will appear. Submit your Suunto account id and password
  5. On the authorization page, click Agree
  6. The Suunto webpage will be redirected back to ChallengeRunner. You have now completed registration.
Question:
How do I log challenge activities?
Answer:
Suunto data will be collected automatically based on your devices syncing ability and transmitted throughout the day to ChallengeRunner.